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forgejo-docs/docs/admin/seek-assistance.md
adagio 9326746c38 Adds consistency to sentence formatting in seek-assistance.md (#633) 
Places `.` symbol at the end of a couple of list sentences.

Reviewed-on: https://codeberg.org/forgejo/docs/pulls/633
Reviewed-by: Earl Warren <earl-warren@noreply.codeberg.org>
Co-authored-by: adagio <h759bkyo4@mozmail.com>
Co-committed-by: adagio <h759bkyo4@mozmail.com>
2024-05-28 10:47:19 +00:00

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Seek Assistance Apache-2.0 e865de1e9d/docs/content/help/support.en-us.md

NOTE: When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:

  1. Your app.ini (with any sensitive data scrubbed as necessary).

  2. The Forgejo logs, and any other appropriate log files for the situation.

    • When using systemd, use journalctl --lines 1000 --unit forgejo to collect logs.
    • When using docker, use docker logs --tail 1000 <forgejo-container> to collect logs.
    • By default, the logs are outputted to console. If you need to collect logs from files, you could copy the following config into your app.ini (remove all other [log] sections), then you can find the *.log files in Forgejo's log directory (default: %(FORGEJO_WORK_DIR)/log).
    ; To show all SQL logs, you can also set LOG_SQL=true in the [database] section
[log]
LEVEL=debug
MODE=console,file
ROUTER=console,file
XORM=console,file
ENABLE_XORM_LOG=true
FILE_NAME=forgejo.log
[log.file.router]
FILE_NAME=router.log
[log.file.xorm]
FILE_NAME=xorm.log

  3. Any error messages you are seeing.

  4. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs:

    1. Enable pprof in app.ini and restart Forgejo.

      [server]
ENABLE_PPROF = true

    2. Trigger the bug, when Forgejo gets stuck, use curl or browser to visit: http://127.0.0.1:6060/debug/pprof/goroutine?debug=1 (IP must be 127.0.0.1 and port must be 6060).

    3. If you are using Docker, please use docker exec -it <container-name> curl "http://127.0.0.1:6060/debug/pprof/goroutine?debug=1".

    4. Report the output (the stack trace doesn't contain sensitive data).